Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday – Friday 8am – 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx
DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

For all orders within the continental United States, the rate charged for the shipping of your order is based on the total price of your order. For other locations, there may be additional costs. Before the final checkout page you will be shown an estimate of the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns, Refunds and Exchanges

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email info@spanishforkids.com to request a refund, and we will assign you a tracking #.

2. Mail your returned item to:
Spanish for Kids
Returns Department Tracking #
8516 Sweetness Ln
Austin, TX 78750

3. Include in your package a signed letter stating the reason for your return and the original receipt or invoice.

Return Exceptions

Only merchandise in resalable condition will be accepted for return or exchange.

We also do not refund the original shipping and handling that you paid on the order.